YOUR FULL-SERVICE IT TEAM IS JUST ONE CALL AWAY
Let us show you how we can turn your small or large business into an absolute powerhouse. With no job to big or small, we’ll be there whenever you need us.
Monthly
Agreements
We're Of The Belief That If You Don't Like Something, You Shouldn't Be Forced To Use It, Which Is Why You Won't Find Any Lengthy Contract Requirements Here.
Data -
Backups
When Losing Data Could Means Losing Revenue, Regular Backups Are Critical To Your Business. Trust Us And Our Customizable Plans To Ensure Quick, Flawless Recoveries.
corporate antivirus
A Virus Traveling Through Your Network Has The Power To Bring Your World To A Screeching Halt. This Is Why We Use Only The Best Antivirus Available Today.
Human Support PRESS 0 OR SHOUT "AGENT" IF IT MAKES YOU FEEL BETTER, BUT AT EQUINE, YOUR CALLS DURING BUSINESS HOURS WILL ALWAYS BE ANSWERED BY A REAL HUMAN BEING.
ANNUAL MAINTENANCE CONTRACT (AMC)
Your business has become highly dependent on computers and you dread the thought of your computer developing a problem at the wrong moment, when you need it the most. Equine company offers monthly maintenance packages to keep your computers running smooth and to help catch problems before they start instead of after they happen. The pricing structure is set up to cater to any size of business as the monthly cost is scaled based on number of computers being maintained. Not all computers in your office need to be covered if they aren’t deemed mission critical, you get to pick the systems covered if you don’t need maintenance in your whole office.
You will be given one guaranteed visit every 3 month to perform our monthly procedures. Systems covered under our maintenance program will be given unlimited on call troubleshooting and support as needed through the duration of the contract, even if it’s not on a regularly scheduled day.
Why don’t you get an annual maintenance contract with us and relax?
We will:
- Attend your faulty computer in the shortest possible time, usually the same day
- Repair/replace the defective components (at our cost for comprehensive warranty)
- Do preventive maintenance of your computer every month
- Optimize the settings so that they work efficiently
- Check for virus, once every 3 month
- Make sure you can connect to your network flawlessly
We offer a wide range of Personal Computer, Laptop, Notebook, Printer and Monitor Repair services including installing, upgrading, configuring, maintaining, optimizing and troubleshooting computer hardware and software for all sized business, on site computer services that are convenient and reliable at Equine Technologies. The pricing has been set to reflect the average amount of time it takes to perform the task. Most important we guarantee our work with the help of experienced support staff.
Just Log the complaint for onsite PC service whether you want to improve your computer’s performance with an upgrade or install a wireless network or have any type of hardware or software problems.
What’s included in an Annual Maintenance Agreement?
ALL ROUTINE MAINTENANCE
- We will perform preventative maintenance and optimization services every 3 months (up to 4 times per year).
- We will clean up your computer(s), removing any spyware, adware, malware, viruses, and general computer “clutter” that accumulates over time and slows down your system’s performance.
- Since dust accumulates inside your system (preventing critical components from cooling properly), we physically clean your system as well.
- We will update all operating system and program files, and optimize your system for best possible performance.
- We will back up your files and data per a pre-arranged backup protocol or verify that your backup systems are functioning properly.
Choose Your PLAN
Pick a plan that best fits your schedule and goals. All plans offer a full money back guarantee.
Terms & Condition Apply
regular
₦7,500
/4 Months
On - Site Support – 12 Months
Desktop | Laptop | Printer > 1 - 3 Devices
Antivirus / Virus Removal
Replacement of Spares (Parts) cost extra
Unlimited remote support
Software Support
Printer and network support
24 Hour Uptime Guarantee
Priority in Support
Discount on spares
Discount on Repairs
corporate
₦11,500
/4 Months
On - Site Support – 12 Months
Desktop | Laptop | Printer > 4 - 10 Devices
Antivirus / Virus Removal
Replacement of Spares (Parts) cost extra
Unlimited remote support
Software Support
Printer and network support
24 Hour Uptime Guarantee
Priority in Support
Discount on spares
Discount on Repairs
enterprise
₦21,000
/4 Months
On - Site Support – 12 Months
Desktop | Laptop | Printer > 11 - 30 Devices
Antivirus / Virus Removal
Replacement of Spares (Parts) cost extra
Unlimited remote support
Software Support
Printer and network support
24 Hour Uptime Guarantee
Priority in Support
Discount on spares
Discount on Repairs
Free Phone Support
Call us anytime you have a question, concern, or problem regarding your computer or its operation. Most times we can walk you through a process or answer your questions with a quick telephone conversation or by connecting remotely via the Internet through our always open facebook page or through our email. Often the right answer at the right time can save lots of problems.
You know… “A stitch in time” saves nine”.
FRONT-OF-THE-LINE PRIORITY
FRONT-OF-THE-LINE PRIORITY
If there are repair issues that can’t be handled by phone, you’ll receive priority (over non-agreement customers) in scheduling a service call or remote service appointment. In-shop expediting (front-of-the-line priority) still requires an expedite fee.
REDUCED LABOR RATE (1/2 price labor)
All routine preventative-maintenance work is included in your maintenance agreement. Any additional work we do for you will be at 1/2 our normal applicable rate. This rate is viable for repairs, new system construction, training, or any projects that you might need help with. Emergency (same day, after hours, and holiday rates) service not included. 1/2-price labor does not apply to laptop hardware repairs (broken screen, DC jack replacement) or Data Recovery Services.